Clear information

Privacy information

This portal stores account names, email addresses, password hashes, optional company and phone details, service requests, quotes, domain/service records, and support conversations. Enquiries submitted without an account are also stored for the team to review.

Access and purpose

Information is used to manage your account, respond to requests, and coordinate agreed services. Clients can view their own records; administrators manage the platform. We do not collect payment-card details here, and no marketing subscription is created automatically.

Your choices

You can correct your profile and download your account data in the client area. Contact the team about access, deletion, retention, or other privacy questions. Records may need to be retained where legal obligations apply; applicable retention rules must be confirmed with the service operator.

Storage and connections

Portal records are stored in a dedicated database on the Crow application server. The confirmed physical hosting location, legal operator details, processor agreements, and retention schedule must be completed before paid service launch. Domain searches may be sent to the relevant public registry. PayPal processes approved payments; card details are entered on PayPal. Payment references, amounts, invoice details and payment status are stored in Crow. Automated registrar purchases, analytics and marketing integrations are not enabled.

Live chat stores your name, email address and messages so the Crow administrator can respond. A secure cookie restores guest conversations in the same browser for up to 30 days. After signing in, the conversation is linked to your Crow account. Clearing cookies removes guest access; your account conversations remain available after signing in.

Essential cookies

A secure session cookie is used for authentication, security, and form feedback. This site does not set advertising or analytics cookies.

A language preference cookie remembers your selected language for up to one year. Crow Studio transfers your selected services and server-validated prices to Crow for checkout. A cart link expires after one hour and does not grant access to an account.